How we handle your data.

This page explains, in practical terms, what information HeyX may process when businesses use our website, CRM, and workflow platform.

Last updated: May 2026

Data we may process

We may process account details, business contact information, workspace content entered by customers, support messages, device information, and basic website usage data.

How we use data

We use data to provide the platform, secure accounts, support customers, improve reliability, communicate about the service, and meet legal or contractual obligations.

Sharing and processors

We do not sell personal data. We may share limited data with trusted service providers that help us host, secure, support, or operate HeyX under appropriate agreements.

Retention

We keep personal data only as long as needed for the service, support, security, legal requirements, or the customer's active agreement and configured retention settings.

Security

We use technical and organizational safeguards designed to protect data, including access controls, tenant separation, monitoring, and secure development practices.

Your choices

Customers and users can ask for access, correction, deletion, export, or restriction of personal data where applicable. Some requests may depend on workspace administrator approval.

Practical note

Need a signed data agreement?

For customers evaluating HeyX, we can provide practical privacy and processing information during procurement. This placeholder page is not legal advice.